Clear responsibility
One accountable partner for your essential workplace technology.
Managed Workplace
A secure, supported and professionally managed workplace.
Konect Plus brings users, devices, Microsoft 365, technical support and security together within one dependable managed service.
Designed for organisations that need reliable day-to-day technology, clear accountability and a workplace that can grow with them.
Illustrative service view
Managed workplace overview
Users, devices, Microsoft 365, support and security coordinated through one service relationship.
Users
Managed access
Devices
Lifecycle view
Service
One partner
Users
Managed devices
Microsoft 365
Service health
Security
Support requests
Application access
Lifecycle
Service health
Reviewed
Microsoft 365
Configured
Security status
Reviewed
Open requests
Visible
Device lifecycle
Planned
Support queue
Requests are routed through a consistent helpdesk process.
Access changes
Joiners, leavers and permissions stay part of the service model.
Assess
Prepare
Support
Review
One Managed Environment
The technology your organisation uses every day, managed as one service.
A modern workplace depends on more than individual devices or software licences. Konect Plus provides a structured service covering users, equipment, Microsoft 365, support, security and operational continuity. Konect Plus manages the essential technology your organisation relies on every day, through one secure and accountable service relationship.
Consistent experience
Users receive structured support, access and device management.
Easier growth
Add users, devices and services without rebuilding your environment.
Everything required for a dependable digital workplace.
Microsoft 365 Management
Configuration, administration, licences, permissions and ongoing support.
Managed IT Support
A clear helpdesk route for user issues, service requests and technical assistance.
Devices as a Service
Professional equipment, deployment, lifecycle management and replacement.
Identity and Access
Structured user accounts, permissions, onboarding and offboarding.
Security and Protection
Appropriate controls, endpoint protection, updates and secure working practices.
Business Continuity
Backup, recovery planning, service visibility and operational resilience.
Microsoft 365 Management
Microsoft 365 configured, secured and supported properly.
Konect Plus helps organisations manage Microsoft 365 as an operational environment rather than a collection of licences.
User and licence administration
Email and collaboration setup
Teams and SharePoint support
Access and permission management
Security configuration
Ongoing user support
Joiner and leaver processes
Service reviews
Microsoft 365 Management
Microsoft 365 configured, secured and supported properly.
Administration
Users, licences and permissions remain visible.
Collaboration
Email, Teams and SharePoint are supported as part of daily operations.
Service review
The environment can be adjusted as needs develop.
Managed IT Support
Practical support for users, devices and everyday operations.
Our managed support service provides a consistent point of contact for technical issues, service requests and workplace assistance.
Remote support
Onsite support where agreed
User assistance
Device troubleshooting
Microsoft 365 support
Incident handling
Service requests
Escalation and follow-up
Managed IT Support
Practical support for users, devices and everyday operations.
Helpdesk route
A clear way for users to ask for help.
Service requests
Changes and assistance can be tracked.
Follow-up
Issues stay visible until the next step is clear.
Devices as a Service
Professional devices managed throughout their lifecycle.
Konect Plus can supply, configure, deploy and support workplace devices through a structured service model.
Device selection
Initial configuration
User deployment
Asset records
Security setup
Maintenance and support
Replacement planning
End-of-life handling
Devices as a Service
Professional devices managed throughout their lifecycle.
Equipment view
Laptops, desktops, phones and accessories can be tracked.
Lifecycle planning
Refreshes and replacements can be planned instead of improvised.
Secure setup
Devices are prepared around the agreed workplace model.
Security and Continuity
Protection and resilience built into everyday operations.
Security is integrated into the way users, devices and services are configured and managed. Security controls are selected according to the organisation, risk profile and agreed service scope.
Identity and access controls
Structured permissions, onboarding and offboarding.
Device protection
Endpoint protection and managed device configuration.
Security updates
Update routines aligned with the agreed service model.
Backup and recovery
Planning around recovery needs and service scope.
Business continuity planning
Practical preparation for disruption and change.
Service monitoring and review
Visibility and review points for the managed environment.
How It Works
A structured service from assessment to continuous management.
1
Assess
Review users, devices, systems, risks and operational priorities.
2
Design
Define the workplace model, responsibilities and service scope.
3
Prepare
Configure accounts, devices, security controls and support processes.
4
Deploy
Introduce the managed environment in planned stages.
5
Support
Provide ongoing helpdesk, administration and technical assistance.
6
Review
Monitor the service and adapt it as the organisation develops.
The Konect Plus Service Experience
One relationship for your essential workplace technology.
One Helpdesk
A consistent route for technical support and service requests.
One Service View
Clearer visibility of users, devices, applications and service status.
One Accountable Partner
A defined relationship with clear responsibilities.
One Path to Expansion
Add software, secure AI and specialised services when required.
Designed for organisations that depend on reliable daily operations.
Businesses
Managed workplace foundations for teams that need clear support and continuity.
View industryEmbassies and Consulates
Structured technology support for diplomatic and public-facing teams.
View industryGovernment and Public Institutions
Operational technology managed with appropriate governance and accountability.
View industryChambers and Membership Organisations
Support for distributed teams, members and everyday service operations.
View industryProfessional Services
Reliable user, device and Microsoft 365 support for client-serving teams.
View industryRegulated Organisations
Workplace technology introduced with controls, review and operational discipline.
View industryIs your workplace technology properly managed?
Request an assessment of your users, devices, Microsoft 365 environment, support arrangements and operational priorities.